P.O. Box 240 Buddina QLD 4575+61 (7) 5370 2400support@theproduct.com.auMonday - Friday | 9:30am - 5:30pm

Business Network Support

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Computer Network Support

Need Effective Efficient Computer Network Support?

Computer Network Support

Computer Network Support refers to the technical support given to your business network by a computer technician who is up to speed and specializes in computer systems, networking and infrastructure.

Our focus is on bringing your current computer network system up to speed and then tailor making a plan to ensure that your computer network operates effectively and efficiently in the future.

This process includes a network analysis and then matches it with your future business needs. A comprehensive Network Support Agreements then allows you to rest with peace of mind knowing that you have an iT Manager on demand for those computer network support issues. This gives you access to more than ‘just a tech’ to troubleshoot a current PC issue – it’s like having your own iT and Network Managers but at a fraction of the cost.

Sunshine Coast Computer Network Support

We are the Network Support Specialists. (Incorporating Network services, managed IT services, network support and small business computer support)
The computer network support process begins with a full review of your current network, including all servers, computers, laptops, printers and other associated equipment.

Upon completion of this report, Supporting theProduct can, if required, upgrade, repair or replace any of your hardware/software items to get the network to a Network Support Agreement standard.

Our Network Support Agreements (NSA) :

  • – Are worked out on your current equipment levels.
  • – Set minimum investment per month, so that you know what your expenses will be.
  • – Includes maintenance items on an ongoing basis including log reports, virus protection etc
  • – Special NSA labour rates designed to help you save money on any unexpected repairs or servicing
  • – Invitation only Remote Access into your computer, to fix problems off-site
  • – And much more!

Contact Our Friendly Team to Arrange a Review of Your Current Network (07) 5370 2400.

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